Front Office Manager | Job in Puri

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  • PURI

Website Pramod Hotels & Resorts

Front Office Manager | Job in Puri

Pramod Hotels & Resorts operates four hotels across Odisha, with three owned properties and one franchised under the Radisson Hotel Group. Our hotels are located in Cuttack, Puri, and Gopalpur, while our corporate office is based in Bhubaneswar.

We are seeking a full-time, on-site Front Office Manager to join our team at Pramod Convention & Beach Resorts in Puri. The ideal candidate will be responsible for managing front office operations, ensuring exceptional guest experiences, and maintaining seamless communication across teams. Key duties include overseeing office administration, driving customer satisfaction, delivering top-tier customer service, and ensuring efficient daily operations.

Key Responsibilities

  • Oversee front office administration and daily operations.
  • Ensure exceptional customer satisfaction and service.
  • Maintain clear and effective communication within the team and with guests.
  • Manage reports related to hotel operations.
  • Utilize IDS software for managing hotel systems.
  • Prioritize tasks and multitask efficiently in a fast-paced environment.

Skills and Experience

  • Strong background in office administration and front office management.
  • Proven ability to deliver outstanding customer service and satisfaction.
  • Excellent communication and multitasking skills.
  • Hospitality industry experience is preferred.
  • Proficiency in IDS software is essential.
  • Ability to generate and analyze reports related to hotel operations.

Qualifications

  • Diploma or Bachelor’s degree in Hospitality Management or a related field.
  • Minimum of 5 years’ experience as a Head of Department in Front Office Operations.

Compensation

  • Budgeted CTC: ₹4.80 LPA – ₹6.00 LPA

Application Deadline | Job in Puri

  • Position to be filled immediately or by November 1, 2024.

Contact Information For inquiries or to apply, please contact:

Ranjit Kumar Nayak
HR Manager
Email: [email protected]
Phone: +91 90400 84874

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